Shipping, Delivery & Returns | Outdoor Buddies

Shipping costs

Sweden

– Free shipping on orders over 999 SEK

– Shipping from 59 SEK on orders under 999 SEK

Finland & Denmark

– Free shipping on orders over 2,000 SEK

– Shipping from 129 SEK on orders under 2,000 SEK

EU

– Free shipping on orders over 2,000 SEK

– Shipping 149 SEK on orders under 2,000 SEK

– Exception: Skis, sleds, ski poles and ice skates have a shipping cost of 495 SEK

(select shipping option Europe shipping skis/poles)

Great Britain, Norway & Greenland

– Free shipping on orders over 2,500 SEK

– Shipping 149 SEK on orders under 2,500 SEK

– Exception: Skis, sleds, poles and ice skates: 895 SEK

(select shipping option International shipping skis/poles)

Switzerland & Iceland

– Free shipping on orders over 5,000 SEK

– Shipping 395 SEK on orders under 5,000 SEK

Rest of the world

– Shipping 895 SEK

– Exceptions skis, sleds, poles and skates: 1,495 SEK

(select shipping option International shipping skis/poles)

Return costs

Return shipping 69 SEK for all orders

Exceptions: poles, poles, skis, sleds and 25 L cans of Nikwax – return shipping 495 SEK

EU/international orders: customer pays for return shipping

Delivery method

Standard shipping

Delivery time: 2–5 working days

We choose the most convenient shipping option for your order. You can choose the shipping provider, but unfortunately we cannot control which agent the package ends up with.

PostNord Varubrev (trackable)

– Used for smaller, non-bulky orders

– Delivered to the mailbox when possible, otherwise to the nearest agent

DHL

– Used for heavier or bulky packages

Schenker

– Used for ice spikes, skis and poles

– Skis cannot be sent via PostNord due to package length

Express shipping

– Shipped the same day or next business day

– Delivery time within Sweden: 1–2 business days

Home delivery

– Packages are delivered to your home

– Smaller packages can be left in the mailbox or at the door

Direct delivery from supplier

In some cases, products can be sent directly from the supplier. You will be informed via email when this happens.

Pick up in store or locker

You can pick up your order at our store in Åre during regular opening hours.

Outside opening hours, you can pick up in our locker.

A code will be sent via text message/email when the order is packed and ready for pickup.

Delivery time

We normally pack and ship your order within 1–3 business days if the item is in stock.

You will receive an email with a tracking number when your order is ready to be shipped.

Please track the package via My Packages or the PostNord app.

Uncollected package:

If the package is not collected, SEK 249 will be charged for return shipping, administration and handling.

The package will remain with the agent for 7–14 days before being returned.

Delivery areas

We deliver worldwide.

Available shipping options are displayed at checkout.

Note: International customers outside the EU may be required to pay import duties and VAT according to local regulations.